1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Email address
Billing information
Account credentials
Purchase and transaction details
b) Technical & Usage Information
IP address
Device and browser information
Operating system
Usage data and analytics
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Provide and deliver eSIM services
Process payments and transactions
Manage user accounts
Provide customer support
Improve our platform and services
Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal information.
We may share your data only with trusted third parties, including:
Payment processors
Telecommunications partners (only data required for service delivery)
Analytics and infrastructure providers
Legal or regulatory authorities when required by law
4. International Data Transfers
As a global service provider, your information may be processed or stored outside your country of residence, including in Canada and other jurisdictions.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to certain processing activities
Requests can be made by contacting us at:
📧 contact@esibyte.com
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
8. Children’s Privacy
Esibyte services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
📧 contact@esibyte.com